| Product & Services FAQ
> DNS Services |
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| 1). |
What is DNS?
DNS stands for Domain Name Service. It is
the Internet-wide system for connecting
domain names, like yahoo.com, to their respective
web servers. DNS translates domain names
to their corresponding IP Address. Without
DNS, people would have to visit their favorite
web sites by typing in numbers instead of
their names.
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| 2). |
What is the meaning
of 'invalid DNS' during registration or
modification of DNS?
When an 'invalid DNS' message showed, it
indicates that the current DNS that you
fill in is not valid, or is not register
with Registry. A DNS has to register with
respective registry in order for you to
use it to register domain name or modify
DNS.
To resolve the issue, please use the Nameserver
Registration feature in Partner Central.
Submit your Hostname and IP address. WebNIC
shall assist you to register the NS. Once
registered you can use the DNS for your
future registration and modification.
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| 3). |
How can I Register New
DNS? Is there any charge?
The DNS registration is free of charge for
partners. Please use the Nameserver Registration
feature in Partner Central. Submit your
Hostname and IP address. . WebNIC shall
assist you to register the NS.
While there are some restrictions on the
domain name used as name server.
The current registrar of the domain
name MUST be WebNIC
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| 4). |
Why webNIC is unable
to register DNS for me?
As mentioned in Question 3, if a domain
name does not belong or registered under
WebNIC, webNIC is unable to register the
DNS for you.
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| 5). |
Can I use other valid
DNS to register and modify DNS later?
Yes, you can. Due to NS registration will
take 2 to 3 business day, in order for you
to register your domain name urgently, it
is advise that you use other valid DNS to
secure your domain name and modify the DNS
later using Web Address Manager feature.
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| 6). |
Can I use webNIC's default
DNS? What is the DNS?
Yes, you may also use webNIC's default DNS
to register the domain name. WebNIC default
DNS are:
ns1.ezydomain.com
ns2. ezydomain.com
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| 7). |
May DNS has been registered
before, why I still encounter 'invalid DNS'
message?
Please note that 1 NS need to be registered
with respective registry in order for the
NS to work in respective Registry's database.
For example, ns1.xxx.com might have register
with .com/.net Registry and therefore you
are able to use it to register .com/.net
domain name. But same NS, ns1.xxx.com is
not able to register .info/.biz domain name
due to this ns is not register with .info
and .biz registry. Therefore you need to
request webNIC to register this ns into
.info and .biz registry in order for you
to register .info or .biz domain name. Please
refer Question 2 for NS registration.
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| 8). |
How to modify DNS after
registered?
To modify NS that has registered, please
send an email to mailto:support@web.cc for assistance.
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| 9). |
Why webNIC has to ensure
DNS is valid to register domain name or
modify DNS?
Please note that valid DNS is a request
of respective Registry, not from webNIC.
Therefore to register domain name with respective
Registry, please comply to the NS registration
process.
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| 10). |
What is an MX Record?
MX Records specify what servers on the Internet
are responsible for handling e-mail sent
to your domain. You can assign more than
one server with priority rankings, so that
you can still get mail if the primary server
fails. Successful use of an MX Record requires
cooperation with your ISP. They must properly
configure the mail server to receive e-mail
from your domain.
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| 11). |
I'm changing my e-mail
services; do I need to change the MX settings
for my domain name?
In most cases, if you choose to change the
e-mail service provider for your domain
name, you will need to change the mail servers
that are specified in the MX Record for
your domain name. The new e-mail service
provider must provide you with this information.
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| 12). |
What is an A Record?
The A-Record, also called the "address record",
is the most important part of the DNS record.
It is used to link your domain to its corresponding
IP Address. You can obtain an IP address
from the hosting partner you sign up with.
An A Record only can accept IP address.
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| 13). |
What is a CNAME Record?
A CNAME Record, also known as a Domain Alias,
is an extension to a domain name that allows
you to create versions of the domain that
can be translated to any other existing
domain.
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| 14). |
Can I create CNAME Records
that resolve to IP Addresses rather than
other domain names?
CNAME Records can only contain entries that
resolve to other domain names or sub domains
residing on the Internet. A Records on the
other hand, resolve to IP Addresses.
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| 15). |
Why won't the CNAME
Record I created for my domain name not
access the site to which it is mapped?
In the event that your domain name is successfully
accessing your Web site, but Domain Aliases
that you have set up are not reaching the
"resolve to" domain, it may be due to the
fact that the Web server at the destination
domain needs to be configured to accept
requests for the Domain Aliases associated
with your domain name. In this case, please
contact the administrator of your Web Hosting
or ISP account to request that the necessary
entries are created.
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| 16). |
How long does it take
for A, MX and CNAME Record to take effect.
Every setting of A, MX and CNAME Record
shall take minimum 24 hours to take effect.
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| 17). |
Where can I set up my
A, MX and CNAME Record?
You can use DNS Hosting feature in Web Address
Manager to set up the records.
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| 18). |
Can DNS hosting, URL
Forwarding, Email forwarding and Sub-domain
Management features co-exist?
Once you have set up A, MX or CNAME Record
in DNS hosting feature, the other free services
such as URL Forwarding, Email forwarding
and Sub-domain Management features will
not be valid even though previous setting
has been done.
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