| Product & Services FAQ
> Name Protection |
|
|
|
|
|
|
B. Transfer
Protected Function FAQ
|
|
|
|
A. Name Protection
|
|
| 1). |
What is Name Protection?
Name protection shall prevent unwanted registrar
transfer, reseller transfer, DNS change
and domain name deletion. This shall always
ensure your domain name status will not
be changed without prior getting your approval.
|
|
|
| 2). |
When do my domain names
starting protected by this new service?
Name Protection works instantly and automatically
upon every successful domain name registration
and transfer, if Name Protection option
is enable.
14th April 2003: .com/.net/.cc
29th September 2003: .org/.biz/.us/.cn
|
|
|
| 3). |
How Name Protection
works?
If Name Protection option is enable, Name
Protection works automatically upon successful
registration or transfer in Quick Start,
Partner Central or Private Label. The domain
name will be protected automatically by
system. However for domain name registration
or transfer before date mentioned above,
or Name Protection option is disable, partners
need to login to Web Address Manager in
Partner Central to protect those domain
names manually.
|
|
|
| 4). |
How about the names
registered/transferred before date mentioned
above?
As the Name Protection service start on
date mentioned above, therefore the domain
name registered/transferred before the date
will not be protected automatically. You
may protect the name by using the function
available in Web Address Manager, Partner
Central.
|
|
|
| 5). |
How to protect or activate
my domain name status?
As partner, you can perform Name Protection
by login to Web Address Manager, Partner
Central. Steps as follow:
Select the domain name
Select Name Protection feature
Select Protect/Active options. "Protect"
enable the Name Protection and the domain
name will not be able to change DNS, transfer
and deletion. Meanwhile "Active" disable
the Name Protection and domain name is
active for DNS changes, deletion and transfer.
|
|
|
| 6). |
If my domain name is
protected, can I transfer my domain name?
No, when a domain name is protected, you
are unable to transfer your domain name
to other registrar or within reseller. Please
activate your domain name before transfer.
|
|
|
| 7). |
If my domain name is
protected, can I delete my domain name?
No, when a domain name is protected, you
are unable to delete your domain name. Please
activate your domain name before deletion.
|
|
|
| 8). |
If my domain name is
protected, can I change my domain name DNS
setting?
No, you are unable to change the DNS setting
when your domain name is protected. Please
activate your domain name before deletion.
|
|
|
| 9). |
If my domain name is
protected, do I have to activate my domain
name before renew?
Not necessary. Name Protection will not
affect renewal process. You may continue
your renewal even though domain name is
protected. However, it is advise that you
should always activate your Name Protection
to protect your name.
|
|
|
| 10). |
Is domain name renewal
will be protected automatically as well?
Name Protection is not apply to renewal.
You still able to renew the domain name
even though the domain name is Protected
status. It is advise after renewed your
domain name, you can protect the domain
name by login to the WAM in Partner Central.
Domain name renewal will not be protected
automatically after success renewed.
|
|
|
| 11). |
Is the domain name contact
information will not be able to change under
Name Protection?
Others than DNS change, other domain name
contact information such as name, address,
email address etc will still active for
changes even though the name is protected.
|
|
|
| 12). |
Are my customers able
to protect or activate Name Protection service?
No. WebNIC.cc does not provide the function
to protect or activate the status of domain
name to end customer. Therefore your customers
are unable to perform protection or activate
their domain name status. If your customers
would like to protect or activate the domain
name status, they need to contact you to
do that.
|
|
|
| 13). |
What are the domain
names that can be protected by this new
service?
Except .info, domain names with extension
.com/.net/.cc/.org/.biz/.us/.cn can be protected
under this new service.
|
|
|
| 14). |
How will the WHOIS information
show?
If your domain name is protected, you will
find the WHOIS information shows status
as below:
.com/.net/.cc: REGISTRAR-LOCK
.org/.biz/.us/.cn: UpdateProhibited,
TransferPorhibited, DeleteProhibited
|
|
|
| 15). |
Do you allow partners
who opt out for Name Protection altogether?
Yes. The Opt-out option for Name Protection
is now available at Profile Management,
Partner Central. Please do select your Name
Protection option as active or inactive.
If the option is active, all the registration
and transferred domain name will be protected
automatically, else Name Protection feature
will be disable.
|
|
|
B. Transfer
Protected Function FAQ
|
|
| 1). |
What is Transfer Protected?
This is a feature to protect the domain
name from unauthorized Registrar Transfer.
Unlike Name Protection, Transfer Protected
domain name still allow for DNS modification
and deletion.
|
|
|
| 2). |
Why my domain name is
Transfer Protected after registered?
By default, our system will protect all
the names with Transfer Protected or Name
Protection feature. The selection of feature
is available in Profile Management of Partner
Central, select System Customization to
select your domain name for Transfer Protected
or Name Protection feature.
|
|
|
| 3). |
How to change the Transfer
Protected status?
To change the Transfer Protected or Name
Protection from domain name, login to Web
Address Manager of respective domain name.
You may select to activate your domain name,
or change of protection feature.
|
