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Frequently Asked Questions (FAQs)-Sales FAQs

1.
What is WebNIC.cc Premier Partner Program?
2.
If there any fee to join the Premier Partner Program?
3.
Do I have a minimum quota to commit in order to be your partner?
4.
What are the key benefits of becoming a WebNIC.cc partner?
5.
What kinds of services can I offer to my customer?
6.
Who can sign up for Premier Partner Program?
7.
How much does each registration cost?
8.
Are there any hidden charges?
9.
Why do I have to make a pre-payment of USD$100?
10.
What method of payment will be accepted?
11.
How will I know when the pre-payment balance is close to finishing?
12.
What is the minimum amount for me to replenish?
13.
Why is there a difference in amount in minimum payment by credit card, bank draft or wire transfer?
14.
How long does it take to become live with WebNIC.cc Premier Partner Program?
15.
How soon can I register names?
16.
What is Domain Manager?
17.
Will I be able to download the API immediately if I paid by bank draft or wire transfer?
18.
Are the registrations immediate?
19.
How can I check how many web address registrations I have transmitted?
20.
Can WebNIC.cc premier partners renew domain name registrations?
21.
Can I transfer domains that are currently registered through another registrar?
22.
Can my customers or I renew domain names that are about to, or have expired through my interface to WebNIC.cc Premier Partner Program?
23.
What is the dispute policy that I need to follow?
24.
When does a chargeback occur?
25.
Will there be any fee incurred for any chargeback for online credit card registration/renewal/transfer of domain name?
26.
Who will be responsible for the chargeback fee?
27.
What should Premier Partner do when there is an online credit card transaction chargeback?
28.
Who do I contact for additional assistance?
29.
How do I join this exciting program?


1.
What is WebNIC.cc Premier Partner Program?
Premier Partner Program offers the most lucrative profit for domain names sale in the industry. Not only does it offer a new revenue stream with low investment cost but also provide value added services to your customers. We work behind the scene in handling all the registration processing. Your customers will regard and recognize you as the sole service provider.
2.
If there any fee to join the Premier Partner Program?
No. Whatever amount you have deposited with us will be used for your registration transaction.
 
3.
Do I have a minimum quota to commit in order to be your partner?
No. Currently there are no contractual obligations concerning the number of registration made through WebNIC.cc Premier Partner Program.
 
4.
What are the key benefits of becoming a WebNIC.cc partner?
   
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Enjoying unbeatable cost saving pricing
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Present your company image to your customers
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Variety of products under one-partner accounts
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Enable online Account management
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Complete Integration System
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A domain manager feature for your business
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Private Labeling for your personalized web site
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Customize solution for partners
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Superb Support and Services
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Enjoy cumulative rebate with no expiration date - .cc domain
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Multilingual Domain Names
5.
What kinds of services can I offer to my customer?
Presently, as a WebNIC.cc partner, you can offer gTLD, Internationalizd Domain Name and ccTLD domain registration, renewal, transfer and management service. There are other value added products and services provided by WebNIC.cc such as Secondary domain name, Pay-per-click, hosting automation solutions and backup solutions to its large network of partners.
 
6.
Who can sign up for Premier Partner Program?
Anyone can become our business partner as long as you register many names.
 
7.
How much does each registration cost?
Please refer to Pricing Table.
 
8.
Are there any hidden charges?
No. There are no other charges except for the pre-payment fees paid during the sign-up.
 
9.
Why do I have to make a pre-payment of USD$100?
You are required to establish this account balance with us in order for you to start registration.
 
10.
What method of payment will be accepted?
We currently accept credit card online as well as offline payment through bank draft / wire transfer. Read more at Payment Method.
 
11.
How will I know when the pre-payment balance is close to finishing?
WebNIC.cc will send an e-mail notification to you when your deposit account balance falls below USD$100 or your preset value. Once the deposit account is nearly depleted, you will not be allowed to register and carry out any transaction until the account has been replenished.
 
12.
What is the minimum amount for me to replenish?
You are required to replenish the account once there is not enough credit in the account to register a domain name. Each payment must be a minimum of USD$100 by credit card or USD$500 via wire transfer.
 
13.
Why is there a difference in amount in minimum payment by credit card, bank draft or wire transfer?
Simply because bank draft / wire transfer commands a higher commission by the relevant authority thus, it is not cost effective.
 
14.
How long does it take to become live with WebNIC.cc Premier Partner Program?
It depends on whether you have supplied us with the necessary paper work (i.e. contracts, pre-payments, etc) as well as your current technical resources. By reading all our agreement and documentation, this will ensure a quick and successful set-up within a day.
 
15.
How soon can I register names?
You can register immediately if you use 'Add Domain' feature in Domain Manager. However, if you intent to integrate our API with your system, you may require a longer time duration. We have partners who, has integrated within 2 days. Learn more at Technical FAQ.
 
16.
What is Domain Manager?
Domain Manager is for those who need a quick mode to provide the domain name functionality on their website. It's simply a template, which enables you to submit domain name registration to us. Plus, it requires no API integration. Read more at Technical FAQ.
 
17.
Will I be able to download the API immediately if I paid by bank draft or wire transfer?
No. You only able to download the API for integration and implementation when we confirmed received the payment.
 
18.
Are the registrations immediate?
Yes. All registrations are handled on a live basis. If you receive a confirmation, it has been registered.
 
19.
How can I check how many web address registrations I have transmitted?
You may access domain registration information as well as Billing and Account information through our reseller panel.
 
20.
Can WebNIC.cc premier partners renew domain name registrations?
Yes. You are entitled to the same discount margins for all renewals of domain names for your customers.
 
21.
Can I transfer domains that are currently registered through another registrar?
Yes, WebNIC.cc did offer the gTLD (.com/.net/.org/.biz/.info/.name) and ccTLD (.cc, .cn and .us) domain transfer service to the partner.
 
22.
Can my customers or I renew domain names that are about to, or have expired through my interface to WebNIC.cc Premier Partner Program?
Yes. Domains that have expired and have not been renewed or re-registered can be registered through WebNIC.cc SRS.
 
23.
What is the dispute policy that I need to follow?
Learn more at Policies & Agreements
 
24.
When does a chargeback occur?
Chargeback will occur when the credit card holder disputed the online credit card transaction done on his/her credit card with the issuing bank.
 
25.
Will there be any fee incurred for any chargeback for online credit card registration/renewal/transfer of domain name?
Yes, the charges is USD30 per chargeback transaction.
 
26.
Who will be responsible for the chargeback fee?
Premier Partner will be responsible for any chargeback charges in relation to domain name transacted under the Premier Partner account. On Premier Partner's discretion, Premier Partner may request the chargeback charges to be reimbursed by the credit card holder.
 
27.
What should Premier Partner do when there is an online credit card transaction chargeback?
Upon receiving chargeback notification from WebNIC.cc, partner should inform the registrant (the credit card holder) to withdraw the chargeback.
 
28.
Whom do I contact for additional assistance?
If you are in need of additional information or have further doubts, please contact support@WebNIC.cc.cc.
 
29.
How do I join this exciting program?
There are only 2 simple steps to start a new revenue stream with low investment cost. You are only required to make a prepayment of USD$100 to enjoy the wholesale pricing. You would also need to read and fill the appropriate online forms and contracts. Interested? Join Now!
 
   
 
 
 
 
 
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